Question 1

What cooperation models are available?

Accepted Answer

At Pomerico, we offer flexible cooperation models tailored to your business scale, market and growth stage. You can choose a model that gives you full control or completely relieves your internal teams.
Available cooperation models include:

Outsourcing / BPO (Business Process Outsourcing) – we take over entire processes (HR, finance, IT, back office) and manage them end-to-end with a dedicated team and manager.
Body Leasing / Staff Augmentation – you work directly with dedicated specialists, while Pomerico remains the formal employer and handles all administration.
Employer of Record (EOR) – we legally employ staff on your behalf, ensuring full compliance, payroll, taxes and HR operations (ideal for market entry to Poland or scaling internationally).
Recruitment as part of outsourcing – recruitment is often included and free when combined with long-term outsourcing cooperation.
HR & Business Consulting – strategic advisory in HR, organizational structure, cost optimization and scaling.

Most clients combine models (e.g. EOR + BPO) to achieve maximum flexibility and cost efficiency.

Question 2

How much does outsourcing cost?

Accepted Answer

Costs depend on the scope and model of cooperation. We offer transparent billing, usually as a fixed monthly fee per process or per employee, with no hidden charges.
This gives you predictable and controllable costs, which can be up to 33% lower than internal operations.

Question 3

What billing models can I choose?

Accepted Answer

We begin with a consultation and process audit, followed by a tailored proposal and operational plan. Models include:

EoR (Employer of Record) – we formally employ your staff in Poland
PEO (Professional Employer Organization) – co-employment
BPO (Business Process Outsourcing) – we take over specific functions such as HR, payroll, finance, or IT

Each model is flexible and designed to match your company's structure and goals.

Question 4

How is compliance and data security ensured?

Accepted Answer

We operate under strict compliance standards, including GDPR, DORA, and local labor and tax laws. All processes are managed under NDAs and SLAs, and we apply top-tier data protection standards. Our track record includes 0 compliance penalties and proven trust from international financial and IT clients.

Question 5

What's the difference between HR outsourcing and PEO/HRO?

Accepted Answer

HR outsourcing: Pomerico fully takes over HR processes (recruitment, payroll, administration).
PEO: You remain the legal employer while Pomerico handles HR administration and compliance.
EoR: Pomerico becomes the formal employer, ideal for market entry.

We help you choose the model that fits your needs.

Question 6

How does outsourcing impact employees?

Accepted Answer

Outsourcing does not threaten employees — it often increases retention.
Thanks to structured onboarding, transparent HR processes, and development programs, our outsourced teams achieve 0–7% turnover, compared to much higher market averages.

Question 7

Can outsourcing improve talent retention?

Accepted Answer

Yes. Thanks to structured onboarding, clear career paths, motivational systems and dedicated HR support, our outsourced teams consistently achieve low turnover.
The right provider should offer experience, transparency, and proven results. With 2,500+ projects delivered and 85% long-term client retention, Pomerico acts as a strategic partner, not just a vendor.

Question 8

How to choose the right outsourcing provider?

Accepted Answer

The right provider should offer experience, transparency, and proven results. With 2,500+ projects delivered and 85% long-term client retention, Pomerico acts not only as a provider but as a strategic partner. You get a dedicated project manager, regular reporting, and direct access to our leadership team when needed.

Question 9

What support will I receive?

Accepted Answer

You get a dedicated project manager, regular reporting, and direct access to our leadership team when needed. We also provide HR care, employee engagement monitoring, and ongoing process optimization.

Question 10

Is outsourcing suitable for small businesses?

Accepted Answer

Yes. We support both fast-growing startups and established enterprises. You can start with a single specialist or function and scale over time.

Question 11

Will outsourcing grow in importance?

Accepted Answer

Yes. As companies seek efficiency, compliance, and flexibility, outsourcing continues to grow in relevance — particularly in areas like HR, IT, and finance. Pomerico is already helping clients transition to scalable, future-proof models.

Question 12

How fast can cooperation start?

Accepted Answer

Depending on the model, outsourcing can start within days or weeks. For example, we've built a 25-person operational team for a client in just 3 months — twice as fast as planned.

Question 13

Can I start with one specialist and expand later?

Accepted Answer

Absolutely. Many of our clients begin with one role or function and gradually expand into larger teams. Our models are fully scalable.

Question 14

What are the common outsourcing mistakes?

Accepted Answer

The most common mistakes are choosing the wrong model, poor communication, and lack of clear KPIs. At Pomerico, we prevent these risks by conducting an upfront audit, setting transparent KPIs, and providing dedicated account management.

Question 15

How to avoid outsourcing mistakes?

Accepted Answer

We integrate our specialists into your culture and communicate openly with your teams.
We run structured onboarding: shadowing, training, cultural alignment, and clear reporting lines.
Pomerico is not just an executor — we are your strategic advisor. We combine outsourcing with consulting, helping you optimize costs, improve processes, and align HR/finance with business goals.

Frequently Asked Questions About HR Outsourcing

Frequently Asked Questions